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What type of payment do you take? |
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How long does it take for my order to get processed? |
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When will my credit card be charged? |
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Will I be charged sales tax? |
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I need to cancel my order. |
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I would like to return my order. |
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What shipping option are available? (Domestic) |
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How long does shipping take? |
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Do you ship internationally? |
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Do you share mailing lists? |
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I can't find the card I'm looking for? |
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What does the Style NM mean? |
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What do I do if there was a mistake in my order? |
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My package was damaged during shipping what do I do? |
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I need help! |
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I can't find my order/shipping confirmation email? |
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What shipping option are available? (International) |
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Why is my Zip Code Incorrect when I create an Account? |
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| Q. |
What type of payment do you take? |
| A. |
Currently we accept the following methods of payment:
Credit Card: Visa, Mastercard, American Express, and Discover
Debit Card: Any debit card with the Mastercard and Visa logo
Paypal: Pay directly with your paypal acount
Payment types we don't accept:
- Procurement and private label credit cards
- Gift cards (include Visa and Mastercard)
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| Q. |
How long does it take for my order to get processed? |
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Each order is processed and shipped within 1-2 business days. |
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| Q. |
When will my credit card be charged? |
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Your credit card will be charged as soon as your order is placed. |
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| Q. |
Will I be charged sales tax? |
| A. |
Any customer that has a shipping address in the state of California will be charged sales tax. |
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| Q. |
I need to cancel my order. |
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Please email support at Magiconabudget@gmail.com. As long as the order hasn't shipped, we will cancel the order and issue a full refund.
If the order has already shipped, please see the FAQ below "I would like to return my order." |
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| Q. |
I would like to return my order. |
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Any product may be returned within 7 business days as long as the following conditions are met.
1. The order is returned is in the same condition as it was shipped.
2. The order is returned within 7 business days of receipt of the order.
3. A return order form is filled out and included with the return order.
To request a return order form please email Magiconabudget@gmail.com. Return orders should be shipped to the following address:
Magic on a Budget
PO Box 236
San Ramon, CA 94583
If damage was done to the package via USPS, please see our FAQ "My package was damaged during shipping what do I do?". |
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| Q. |
What shipping option are available? (Domestic) |
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All orders are shipped via United States Postal Service. Below is a list of the shipping options we offer:
Promotional Flat Rate (USPS First Class):
$1.30: Available for any order under 4 cards (Coming Soon)*
$1.99: Available for any order under 100 cards
$2.99: Available for any order under 200 cards
Priority Mail: Provides a flat rate for all shipments regardless of where you live, and is the most cost efficient way to ship orders of 200 cards or more.
$5.20: Flat Rate Envelope and Small Flat Rate Box
$10.50: Medium Flate Rate Box
Express Mail: 18.30
Express Mail is a money-back guaranteed overnight to 2-day service that includes tracking, proof of delivery, and insurance coverage up to $100. Express mail is the fastest way to receive your order.
Note: Express Mail will require customer signature upon delivery. If don't want this option please include so in the special Instructions box on the previous page.
To find out the guaranteed delivery times for where you live click the link below:
http://webapps.usps.com/expressmailcommitments/landing.jsp
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| Q. |
How long does shipping take? |
| A. |
Typically orders are in transit between 2-5 days. |
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| Q. |
Do you ship internationally? |
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We currently have shipping options available for the following countries.
Argentina
Australia
Belgium
Brazil
Czech Republic
Denmark
Finland
France
Germany
Greece
Great Britain
Hungary
Iceland
Ireland
Italy
Netherlands
Norway
Philippines
Poland
Portugal
Russia
South Korea
Spain
Sweden
Switzerland
Ukraine
United Kingdom
If you don't' see your country listed or are having problems finding your state code please email support (magiconabudget@gmail.com) and we will do our best to unlock your country or include your state code.
Note: Due to Wotc policies we can't ship sealed product overseas. So unfortunately our free pack for a purchase of $50 or more is not applicable for international orders. We will be implementing a different promotion for international customers.
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| Q. |
Do you share mailing lists? |
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No, our company will not ever sell, trade, or share our mailing list. |
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| Q. |
I can't find the card I'm looking for? |
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Couple suggestions for searching for cards on our site:
- Double check the spelling of the card you are searching.
- Try searching for the card under different parameters.
- Card still not coming up? Try emailing our support team at magiconabudget@gmail.com and we will help you find the card you are looking for. |
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| Q. |
What does the Style NM mean? |
| A. |
Style refers to the condition of the card being sold.
Near Mint (NM) - A card that has minor scratches and/or slight whitening on up to two edges.
Excellent (EX) - A played card with whitening on the edges.
Good (GD) - A heavily played card, with lots of edge marks and whitening on the back.
Currently all cards in stock at Magic on budget are mint or near mint (NM), and have never been played.
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| Q. |
What do I do if there was a mistake in my order? |
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Mistakes do happen, and although we strive to not make any, we also try and fix them as quickly as possible.
Please send an email with any concerns to Magiconabudget@gmail.com and we will respond within 24 hours. |
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My package was damaged during shipping what do I do? |
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Please go to the link below and file an insurance claim:
http://www.usps.com/insuranceclaims/welcome.htm
As soon as this form is submitted we will request the package be returned and a replacement order will be issued as soon as possible.
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| Q. |
I need help! |
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Can't find the answer to your question on this page?
Send us an email at magiconabudget@gmail.com and we get back with an answer within 24 hours. |
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I can't find my order/shipping confirmation email? |
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Check your email's spam folder.
Still can't find your confirmation? Send us an email at magiconabudget@gmail.com and we'll update you on the status of your order.
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| Q. |
What shipping option are available? (International) |
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International Customers will have the following shipping options via USPS (United States Postal System) (Canada and Mexico See Below)
Promotional Rates (USPS first Class):
Single Rate: (0-4 cards): $3.00
Promotional Rate (0- 50 Cards) - $6.50
Promotional Rate (0-100 Cards) - $8.00
Promotional Rate (0-150 Cards) - $10.00
Priority Flat Rate Mail: Provides a flat rate for all shipments regardless of where you live, and is the most cost efficient way to ship orders of 150 cards or more.
Flate Rate Envelope - $13.95
Express Mail International: Express Mail International is a reliable, high-speed mail service available to over 190 countries
Express Mail Flat Rate Envelope - $29.95
- 3 to 5 average business day delivery to major destinations
- Free $100 insurance
- Can ship up to 150 cards
Canada Rates:
Single Rate: (0-4 cards): $2.00
Promotional Rate (0- 50 Cards) - $3.00
Promotional Rate (0-100 Cards) - $3.50
Promotional Rate (0-150 Cards) - $4.50
Promotional Rate (0-200 Cards) - $5.50
Flate Rate Envelope - $11.95
Express Mail Flat Rate Envelope - $26.95
Mexico Rates:
Single Rate: (0-4 cards): $2.50
Promotional Rate (0- 50 Cards) - $4.50
Promotional Rate (0-100 Cards) - $5.75
Promotional Rate (0-150 Cards) - $7.50
Flate Rate Envelope - $11.95
Express Mail Flat Rate Envelope - $29.95
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| Q. |
Why is my Zip Code Incorrect when I create an Account? |
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We are having issues with international zip codes/postal codes. Currently you can't enter Letters in this field. We are having our programer look into the error.
In the mean time if you would like to create an account please do the following
1. Enter 111 as your postal code (or any combination of Numbers).
2. During checkout you can enter your correct postal code:
A. Enter a new shipping address this screen will allow postal codes with letters in them.
B. Include a note in the special instrucitons box with the correct postal code.
We apologize for the inconvience and will try and have this error fixed as quickly as possible. Please feel free to email support with any quesions.
Thanks,
Magic on a Budget.
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